We are happy to answer any questions you might have about your stay in Sturgeon Bay, and Door County Wisconsin,
including the best spots to dine, tour and shop.
Reservations: Please note that we offer secure, online reservations and prefer that all reservations be made in this way. Using our "availability & reservations" link on our home page and on our individual rooms page, you will be able to view a 2 week calendar showing our availability. Using the arrows above the calendar, you can scroll forward, 2 weeks at a time, until you arrive at the date range for your stay. Alternatively, you can click on the miniature monthly calendar and select the month of your stay to view the availability. Choose your room and click on the dates of your stay. You will see a "book" button that you will then click on. This will take you to our secure availability form. From here, just fill in the blanks and submit. Please notify us in advance if you are planning to use any type of gift certificate for any portion of your stay. Last minute reservations: please call us at 920-743-7727 if you're looking for a room for a same day stay or tomorrow (whenever that tomorrow may be for you) as that is the way our system is set up.
Beginning May 15th, 2015, we will be implementing a new process for payment of balance due. We will be charging the remaining balance on your reservation on the day of your arrival or, occasionally, up to 2 days prior to arrival. This will allow for a more streamlined check in process, both for our guests and for us, the innkeepers.
To avoid double bookings, we recommend that all reservations be made online. In the event of a reservation "snafu," we will contact you ASAP to discuss options.
Deposit, Payments, Etc: A deposit equaling one night's stay is payable by credit card when your reservation is made. We accept MasterCard, Visa, Discover, & qualified gift certificates from BedandBreakfast.com, Wisconsin Bed & Breakfast Association, and our own Scofield House certificates. Balances due on your stay will be charged to the card on record on your scheduled day of arrival or, depending on circumstances at the inn, up to 2 days prior to your arrival.
Please note that the "terms & conditions" for BedandBreakfast.com gift cards have recently changed. Effective November 3, 2015, you must notify us - in advance - if you will be using any of these products. You can do this by adding a note for the innkeeper in the space provided on our online reservation form. Or you can send us a separate email. You must provide both the order numbers and certificate numbers, as well as the dollar amount you will be using. This dollar amount is limited to no more than $500 on any qualified stay and is also restricted to room rate only, not applicable for sales tax or any add-ons. BedandBreakfast.com certificates/cards also will not be accepted as payment on any specially discounted room rates, such as our "quiet season" $99 rates.
Room/Rates Info: All B&B rates are per room based on single or double occupancy and include a full hot breakfast. We do not allow more than 2 people in a room. We do not have sleeper sofas, cots, or air mattresses. Rates do not include taxes and are subject to change.
Weekends: A two-night minimum is required on weekends June-October and holidays.
Breakfast: A complimentary full hot breakfast is served in our dining area for our B&B guests.
Cancellations: Cancellations affect us greatly. A full refund will be provided when advised of cancellation 14 or more days prior to expected arrival date. For cancellations received less than 14 days from arrival date, a refund will be issued only if we are able to re-rent the room, for the full number of days. No refunds will be issued if we are not able to re-rent the room. No refunds will be given for unused days as a result of a late arrival or early departure.
Check In: 3-7PM We are unable to accomodate early arrivals. Please notify innkeeper if you will be arriving later than 7 PM.
Check Out: By 11AM
Pets: Although we cannot accommodate pets, we are happy to recommend a local kennel if needed. Please note that there is a resident family dog residing in the innkeepers quarters.
Smoking: We are a smoke-free inn. Any damage caused by smoking, or additional cleaning due to the use of tobacco products, will result in a cleaning fee of not less than $250.
Candles: For safety and fire code reasons, absolutely NO open flames of any kind are allowed in guest rooms. No candles or incense - Sorry, No exceptions will be made.
Parking: Off-street parking available.
Gift Certificates: Call 920-743-7727 to order or click order online gift certificates... the perfect wedding, thank you, holiday or "just because" gift.
Common Areas: Enjoy common areas for guests both inside and outside.